Glasses and/or sunglasses will be delivered only to the cardholders registered address. Delivery will usually be by Royal Mail Special Delivery. Goods will usually be despatched within 10 working days. Any dates specified by us for delivery of goods are an estimate and time for delivery is not guaranteed.
Most orders are delivered within 10 working days but may take up to 20 days. All deliveries will require a signature. If there is no one to take delivery, Royal Mail will leave a notification card and your order will be taken to your local sorting office where it will be available for collection. Orders are classified as missing if they are not received within 15 days of posting. If you have not received your order within 15 days, please contact us at customerservices@glassesandsunglasses.co.uk. International orders are sent via Royal Mail International Delivery and can take up to 25 working days due to delays at customs. All orders require a signature. If you have not received your order within 25 days, please contact us at customerservices@glassesandsunglasses.co.uk. All International packages are subject to the relevant duties, taxes and brokerage fees. International customers will be held liable for paying these charges before receiving the order. For further information please contact your local customs officials. If your glasses or sunglasses order is out of stock, we will notify you as soon as we can and offer you a full refund. Delivery charges:
UK - £3.95
Europe - £10.00
AUS/CAN/US/NZ/JP - £14.00 |
